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  • 2017 Healthy Workplaces Small Changes Challenge

    Celebrate Healthy Workplace Month with the Small Changes Challenge!

    It’s October again, which means Healthy Workplace Month 2017 is here! 
    And to celebrate, we’re launching the

    Sign-up today and start making those small changes that add up to a big impact. 

    Every weekday between October 16 and October 27, 2017, participants will receive an email with a ‘Small Changes’ challenge they can take on to create a healthy change in their daily lives.

    This year, we’ve included two challenges in each email; a standard challenge and a ‘Level Up’ challenge for those looking for the next step!

     

    Sign-up today

     

    Enter the challenge today and you can win!  Prizes are available to those who qualify by signing up as well as an opportunity to be featured in our upcoming blog!

    Good luck!

    Healthy Workplaces Team

2017 Healthy Workplaces Small Changes Challenge

October 5th, 2017|Monthly highlight|

Celebrate Healthy Workplace Month with the Small Changes Challenge! It's October again, which means Healthy Workplace Month 2017 is here!  And to celebrate, we're launching the Sign-up today and start making those small changes that add [...]

  • Business Spotlight: Westin Bear Mountain Resort & Spa

    The second annual Healthy Workplaces Extra Mile Awards celebrated BC businesses that champion workplace health and wellness! We connected with the winner of Top Senior Management Support, Westin Bear Mountain Golf Resort and Spa, to understand the benefits and challenges of implementing workplace wellness. The success of Westin’s workplace wellness program is a credit to their senior management team’s enthusiasm and commitment. We had the pleasure of discussing workplace wellness with Jennifer Burgin, Westin’s Human Resources Manager. Her anecdotes testified to the life-changing effects of workplace wellness programs. Read Westin’s wellness story to learn about how senior management support empowers employees!

    What is the most rewarding organizational outcome of promoting workplace health and wellness?

    Jennifer: Everything about workplace health and wellness is rewarding. With such a large resort and so many different departments we have groups of employees that never meet or don’t see each other often. Organizing events like group hikes, runs, or yoga brings people together and allows them to pursue a common goal. The camaraderie and team spirit that these events create lasts for months.

    What advice would you give to businesses around workplace health and wellness?

    Jennifer: Start small. It’s easy to get ahead of yourself and think that you need a massive plan to implement workplace health and wellness, but you can start with a single event. A step challenge is a good first choice because it doesn’t require too much planning. Once people see the benefits of workplace wellness they’re driven to see what else can be done. Get feedback from your employees and include them in the process of planning wellness initiatives. Welcome staff suggestions for wellness activities. If someone steps up and says they want to organize an initiative, let them take ownership of their idea.

    Describe your organizational culture with regards to workplace health and wellness.

    Jennifer: Workplace health and wellness starts at the top. Since I started working at Westin, the senior management team has shown a keen interest in workplace wellness so we have support in developing and promoting initiatives. We also have a social committee that plans health and wellness events. They’ve organized volleyball and golf tournaments. They also incorporate health and wellness into social events. For instance, they added an Amazing Race theme to our summer barbeque and staff look forward to racing around the mountain with their colleagues every year.

    Describe the personal significance of your workplace health and wellness program. Is there a particular initiative that resonated with you?

    Jennifer: Westin’s commitment to creating a smoke-free workplace was very exciting for me because I have personally lost someone to lung cancer. In addition to implementing a smoke-free policy, we have a partnership with the QuitNow program and we’ve held group and individual meetings to support people through the journey of smoking cessation. Knowing that I might have helped save someone from developing a smoking related illness by promoting this program means a great deal.

    Westin Bear Mountain Golf Resort and Spa enacts the philosophy of workplace health and wellness in daily routines, social events, and workplace policies. With the support of senior management, employees are encouraged to get involved with wellness. Their workplace wellness initiatives have brought together people from different departments and demographics, supporting healthy living and creating lasting friendships and memories! We are very grateful to Westin Bear Mountain Golf Resort and Spa for sharing their perspective on workplace health and wellness!

Business Spotlight: Westin Bear Mountain Resort & Spa

August 29th, 2017|Business Spotlight|

The second annual Healthy Workplaces Extra Mile Awards celebrated BC businesses that champion workplace health and wellness! We connected with the winner of Top Senior Management Support, Westin Bear Mountain Golf Resort and Spa, to [...]

  • Business Spotlight: RESAAS

    The Healthy Workplaces Extra Mile Awards are hosted annually and are designed to recognize BC businesses that are dedicated to promoting workplace health and wellness! We recently connected with the winner of the 2017 Best Small Business Award, RESAAS (Real Estate Software As A Service), about creating a workplace culture that supports health and wellness. Speaking with Isabelle Kao, Office Administration Coordinator, and Danielle Sissons, Vice President of Operations, we had the pleasure of learning about the benefits of implementing workplace health and wellness in a small business. Read our interview with Isabelle and Danielle to discover the value of workplace wellness!

    What has been the most rewarding organizational outcome of promoting workplace health and wellness?

    Isabelle and Danielle: Our investment in workplace health and wellness has produced benefits that outweigh the costs of implementation. By beginning with a focus on healthy eating and physical activity we’ve seen a transformation in workplace productivity. Our employees work smarter, not harder.

    How has your organization’s outlook on workplace health and wellness evolved?

    Isabelle and Danielle: In November of 2016 we moved to a new office that offers employees much more natural light and a spectacular view of the city, both of which have a profoundly uplifting effect, especially in the winter months. To encourage mobility and reduce sedentary behaviour we equip every employee with laptops rather than desktops, and we offer standing desks as well. In support of healthy eating we’ve stopped purchasing chips and chocolate, opting for snacks like unsalted nuts, yogurt, and fresh fruit.

    You discuss the importance of vacation and show employees how to use benefits to improve health and wellness. How have these discussions positively affected employee health and wellness?

    Isabelle and Danielle: We recognize the importance of taking a break from the duties of your work, both by stepping away from your desk during lunch and by using all of your allotted vacation days. We find that when employees take time to recharge they return to their work with a renewed energy. We also encourage employees to actively take advantage of services like naturopathy, acupuncture, and massage therapy that are available through our employee assistance program. When employees are happy and healthy in life, it translates to the workplace.

    How does the social atmosphere and culture of your workplace support health and wellness?

    Isabelle and Danielle: We host regular team bonding events with a focus on health and wellness, and in the past we’ve engaged employees in collective spin and yoga classes. RESAAS also does an annual kickoff event that helps employees get active for a day through engaging activities such as scavenger hunts or CrossFit classes! To help reduce sedentary behaviour and build social connections with colleagues, we implemented a policy that requires employees to eat lunch away from their desk in the kitchen or lounge. Within our building employees have free access to a 24/7 fitness facility and bike storage area. We support active commuting by covering employee’s public transit fares and promoting the use of our building amenities.

    What challenges have you faced in implementing workplace health and wellness?

    Isabelle and Danielle: While most of our employees have an intrinsic passion for health and wellness, we try to accommodate diverse interests to offer events and initiatives that everyone will enjoy and be able to participate in. The challenge of budget is ever present, but we understand that workplace wellness is an investment, so we try to offer small solutions with big results!

    As the winner of the Best Small Business Award, RESAAS is commended for enacting a range of strategies that promote workplace health and wellness. They provide an assortment of on-site healthy snacking options, use workplace policy to prevent sedentary behaviour, and engage in exciting team wellness activities that frame health promotion in a social context. We’d like to thank RESAAS for sharing their outlook on workplace health and wellness!

Business Spotlight: RESAAS

August 23rd, 2017|Business Spotlight|

The Healthy Workplaces Extra Mile Awards are hosted annually and are designed to recognize BC businesses that are dedicated to promoting workplace health and wellness! We recently connected with the winner of the 2017 Best Small [...]

  • Business Spotlight: Coast Hotels

    The second annual Healthy Workplaces Extra Mile Awards, hosted March 20th 2017, created a community of knowledge around workplace health and wellness. We spoke to Coast Hotels, the winner of the Silver Extra Mile Award and the Health Innovation Award, to gain insight into workplace wellness. Coast Hotels is recognized for implementing unique wellness activities and fostering an environment that promotes healthy living. We recently sat down with Sandra Stewart, People and Culture Advisor at Coast Hotels. She described the transformative effect of workplace wellness, saying that it helps employees approach their work with greater enthusiasm and enjoyment, a welcome outcome in any business. Read our interview with Sandra to hear Coast Hotels’ captivating wellness story and discover their innovative initiatives!

    What advice would you give to businesses around workplace health and wellness?

    Sandra: Start with a survey to understand what people think about workplace wellness and find out if people are interested in forming a wellness committee. Wellness committee members could be employees looking to join a fun workplace initiative or those who maintain individual health and want to focus on helping others.

    Also, recognize the talent within your workplace. If you tap into the skills of different individuals and departments your workplace wellness initiatives become stronger. For example, we had our marketing team conjure up a wellness mascot, Agent Coast, and we created a walking challenge where employee steps powered Agent Coast’s journey between our hotels all the way from Yellowknife to Whitehorse! We recorded the daily kilometers employees ran or walked using an online survey, added up the collective distance, and emailed updates on Agent Coast’s progress. In three weeks Agent Coast arrived at his destination in Whitehorse, travelling 1,880 kilometers! The Agent Coast walking challenge was a huge success and we plan to bring it back every quarter, sending Agent Coast on journeys around Coast Hotel locations.

    How has your organization’s outlook on workplace health and wellness evolved?

    Sandra: Our employees have become more conscious about physical activity and healthy eating. They think carefully before making decisions about whether to walk to work or eat a particular food. Before we adopted a focus on workplace wellness our social committee would provide pizza and cupcakes at workplace gatherings. In embracing workplace wellness we’ve now opted for salad and sandwich bars instead. Integrating wellness into a social context helps people rally around it and support one another while making an environment where the healthy choice is the easy choice!

    What communication strategies have you used to promote wellness initiatives?

    Sandra: We send emails to all our employees, using catchy titles to capture attention and introduce subjects like shopping for healthy groceries. To take a fun break from work and allow employees to engage with wellness messages we create our own videos around health topics like sun safety awareness. We also create PowerPoint presentations showcasing health and wellness messages that we can display on our internal office televisions so staff that don’t have access to computers can see the information Some of our past PowerPoint presentations have explained the nutritious benefits of eating any of the food items that are part of our salad or sandwich bars, such as kale, cilantro, chickpeas and avocado.

    How do your organizational values support workplace health and wellness?

    Sandra: The five core values that we promote at Coast Hotels- expect commitment, act with fairness, live with honour, challenge the limits, and win together- coincide with our dedication to workplace wellness. We work towards creating a healthier work environment every day. When we promote new workplace wellness initiatives our ambassadors embrace the opportunity to challenge the limits and win together.

    Coast Hotels cares for the hospitality of guests and the health of employees. They cultivate a culture of workplace wellness through fun initiatives and innovative educational strategies that inform and inspire staff. They integrate healthy living into communications and social gatherings, while also encouraging employees to dream of exciting new developments for workplace wellness initiatives. We’d like to thank Coast Hotels for sharing their valuable insights into workplace health and wellness!

Business Spotlight: Coast Hotels

July 19th, 2017|Business Spotlight|

The second annual Healthy Workplaces Extra Mile Awards, hosted March 20th 2017, created a community of knowledge around workplace health and wellness. We spoke to Coast Hotels, the winner of the Silver Extra Mile Award [...]

  • Business Spotlight: City of Richmond

    Recently we took some time to sit down with the City of Richmond, our 2017 Platinum level Extra Mile Awards winner. We wanted to hear more about what contributes to their culture of workplace wellness. Take a look below to hear more about this ever evolving workplace wellness program from the perspective of Alison Dennis, Disability, Health & Wellness Specialist.

    What has been the most rewarding organizational outcome of promoting workplace health and wellness?

    Alison: Given that we are a municipality there are so many different employee groups that are often spread out geographically. One of the most rewarding organizational outcomes of promoting workplace health and wellness has been the team connectedness when employee groups come together to participate in team initiatives and competitions. Seeing staff reconnecting with each other through fun competition and getting out of the office at lunch is invaluable. For me, personally, the most rewarding aspect has been helping my colleagues go through personal accomplishments such as achieving significant weight loss, increased self-awareness and or knowing our programs have assisted in earlier detection of cancers, heart disease and diabetes. It has also been really great to see the mandate for health and wellness come straight from our upper senior management team.

    What advice would you give to other municipalities to convince them of the benefits of workplace health and wellness?

    Alison: My number one piece of advice would be making sure you know what all your different employee groups want out of the wellness program, because after all, it is their program. If your programing is not what they want, they won’t use it so make sure you get out there and talk to them face to face but also make sure to follow through on your conversations. I would also recommend that you form a representative wellness committee that has members from all levels of the organization including senior management. I interview all potential committee members for suitability to make sure they have a vested interest in helping carry our wellness initiatives forward.

    How has your organization’s outlook on workplace health and wellness evolved?

    Alison: I have been with the organization for 18 years and have been working on health and wellness internally for close to 16 of them, so I have seen many evolutions in regards to workplace health. When we first started, the only aspect of the programing was around physical activity but that slowly evolved to including nutrition and other healthy lifestyle behaviours. Now, all these years later, our program has evolved into positively impacting organizational culture and all aspects of wellness. We now hold the philosophy; Work hard, play hard.

    As a municipal organization what challenges do you face in implementing workplace health and wellness?

    Alison: Like any public organization we face the challenge of a small budget so we really need to leverage community partnerships, those organizations that have a mandate to assist in programing like ours. Another challenge we face as a municipality is both the diversity of our various staff teams and how geographically spread out our employees are. We have office staff, firefighters, and an outside workforce so we need to make sure our program is flexible to their needs and schedules. I have spent lots of time talking face to face with these departments to ensure their needs are met, and now they have each formed their own wellness committees to help keep wellness alive in their areas of the operation!

    In your application for the Extra Mile Awards it mentions that “your wellness program has had over 60% of the organization participate in one or more initiatives.” How do you motivate staff to participate in workplace wellness initiatives?

    Alison: Face to face interactions! Build those relationships, listening to employees and being accessible to them helps us see great organizational participation. I make sure I am present at all wellness activities and I ask questions and solicit feedback at each one.

    What is your favourite workplace wellness initiative that the City has done?

    Alison: The City of Richmond was involved in the Vancouver 2010 Winter Olympics, so leading up to the event we decided to host our own “Warm Up to 2010 Olympics”. We had over 500 staff participate including our General Manager and our Chief Administrative Officer (CAO) over the six week program. In fact, the CAO and I competed against each other in the rowing competition! Staff recruited teams of 8-10 employees and competed in adapted Olympic events with fun twists such as chariots of fire and blind folded biathlon. We even had a tiki torch as our Olympic flame and had opening and closing ceremonies complete with team parades and a team cheer competition.

    Another one of my favourite initiatives has been our coaching program. I have been able to assist my colleagues who were poised to go off work on stress leave stay in their positions and set goals to becoming a healthier version of themselves!

    In the City of Richmond’s Extra Mile Award application it mentions that you’ve participated in pilot programs with various organizations and research groups. How do you connect with these opportunities and what unique benefits do they offer?

    Alison: It is easy! Just phone up an organization and start asking the questions. If a particular organization can’t help you they are often able to point you in the direction of someone who can. We also hold good relationships with our local university, the University of British Columbia, so when they are conducting research that has to do with the workplace setting they know they can reach out to us to be a pilot site. It is a symbiotic relationship!

    The City of Richmond cares about the health of employees. They cultivate a culture of workplace wellness through fun initiatives and removing health barriers for employees. We would like to thank the City for sharing their valuable insights into workplace health and

Business Spotlight: City of Richmond

July 5th, 2017|Business Spotlight|

Recently we took some time to sit down with the City of Richmond, our 2017 Platinum level Extra Mile Awards winner. We wanted to hear more about what contributes to their culture of workplace wellness. [...]

  • 5 best practices to boost your workplace wellness program

    Written by: Charles Curtis, President of Curtis Personalized Health Management and General Manager of 12 Weeks to Wellness

    My name is Charles Curtis and for the past 30 years I have been reading, consulting, discussing and writing on the ever increasing costs of poor health in the workplace and improving workplace wellbeing.

    We know that costs associated with employee health continue to rise regardless of the overwhelming evidence of the positive return on investment (ROI) from effective workplace wellness programs.

    So how can we determine what programs result in the positive outcome companies now must strive for?

    A 2011 Sun Life-Ivey Business School study, Canadian Wellness Return on Investment Study, identified the five best practices to support optimal wellness strategy, design and implementation as:

    1. Leadership by example from senior and middle management creates a healthy culture.
    2. Policies and practices that reflect a culture of health and a commitment to a healthy workplace.
    3. Communication is critical. Employees must understand the employer’s commitment to employee health and wellness offering.
    4. Targeted programs to identify top health risks.
    5. Evaluate outcomes for analysis and benchmarks.

    Leadership

    Over the past 30 years, some organizations I’ve worked with exist through a philosophy of wellness for everything they do. Starting from the top, leadership believed that organized wellness activities were to be woven into the fabric of the company. The result was continuous growth, positive energy, pride and better outcomes resulting in organization wide cost savings while allowing the wellness budget to continually grow.

    Contrary to this winning approach, I have seen cases where a very small budget was given to outfit fitness centres and see how the attendance would be before any more funds were injected into the program. This “build it and they will come” approach without strong leadership or investment usually results in little engagement, accountability and ownership of the program.

    Policies and Practices

    A strong business case with solid policies and practices is a must in order to sustain a wellness program. The strongest programs have a team of dedicated employees supported by leadership and an outside expert to help guide them through the pitfalls of a start up or refresh. Forming a committee to establish guidelines sets the tone for a strong program. The key to this is having a solid plan and committee members that are committed to the program, the company and the people. Without a dedicated group willing to work hard and support the policies it is an uphill battle.

    Communication

    The best programs have the strongest methods of communications. If the communication system is not effective then it doesn’t matter if you have the greatest programs available.

    One example of this, I have seen, had a middle management who believed in the program but there was little budget to promote the services. That created a situation where the organization had little “skin in the game” and left the program and sign ups to the employees without financial support, leadership or ownership. That was not a sustainable model. Opposite to that, I have seen programs that have a strong web presence, communication policy and plans. Consistent messages and programs are promoted well in advance throughout the locations and levels of organization, and supported by champions spreading the good word. Again, the return betters the more the investment and programs are communicated effectively.

    Targeted Programs
    Using passive forms of communication alone, such as educational handouts on fitness, health and wellness, does not achieve a positive return on investment. Behavioral health interventions will provide a much better result, establishing a winning plan for reducing those costly areas of concern and enabling the employee population of your company to flourish.

    In my experience, using a health risk identification process and interest survey as a program launching point will ensure all data and health trends are collected from the beginning. This data is paramount in identifying and targeting the key areas of risk and interest in order to establish the most effective services and programs and maintain program accountability.

    Evaluation

    As a follow up to the risk identification process, it is suggested organizations develop a comparative feedback measurement to evaluate program success and establish accountability. The most successful programs are under constant scrutiny and evaluation. Evaluation can come in many forms: participation levels, participation feedback, pre and post test results and financial cost benefits just to name a few. This process forces the organization to keep on top of the program and make adjustments as needed in a timely matter.

    Charles Curtis is President of Curtis Personalized Health Management and General Manager of 12 Weeks to Wellness: Premier services in providing fitness, health, wellness and coaching programs to individuals and organizations since 1985.

5 best practices to boost your workplace wellness program

June 19th, 2017|Monthly highlight|

Written by: Charles Curtis, President of Curtis Personalized Health Management and General Manager of 12 Weeks to Wellness My name is Charles Curtis and for the past 30 years I have been reading, consulting, discussing and writing on [...]